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Add Objectives to an Incident

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The Objectives tab on the Incident Dashboard contains a list of tasks that should be actively managed to resolve the incident. The list includes objectives set up in the IRG, during Planning, and those added during Response.

When you open the tab, if you are not currently assigned to a position, the list shows objectives for All Positions. If you have already been assigned to a position, the list of objectives is filtered to only show your objectives. 

If the list of objectives is filtered by Assignment and you add an objective, the new objective will be automatically assigned to the selected position unless you change this option. If you assign a new objective to the Incident Level, remember that the objective will not be connected to a position and will not appear in the list of objectives when it is being filtered by position.

For all users except the person creating the objective, notifications about new objective assignments appear on the Incident Dashboard, above the Recent Events ticker.

To add an objective
  1. On the Home page, point to Response and click Incidents. The list of incidents page opens.

  2. Locate the incident in the list and, on that row, click View. The Incident Dashboard opens.

  3. Click the Objectives tab.

  4. On the left, below the list of objectives, click Add Objective. The Add Objective window opens.
    Response Add Objective

  5. For Objective, enter the name of the objective.

  6. For Description, enter details about the objective.

  7. In the Assigned to list, select the position that is responsible for completing the task or select Incident Level.
    Tip: Positions that will be automatically activated for the IRG appear in darker text.
     

  8. In the Priority list, select the urgency with which the objective should be completed.
  9. In the Operational Period list, select the period in which the objective should be completed.

  10. In the Status list, select the initial status you want assigned to the new objective.

  11. As appropriate, in the Template list, select a template to add interactive fields to the objective.

  12. Click OK. The window closes.

Tip: The new objective appears in the Objectives list depending on the objective Assignment and your selection with the Position filter.

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