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Incident Dashboard - Event Log

The Event Log is the equivalent of a paper-based Operational Log. It lists system events or actions that have occurred since the incident was created. Events can be system-generated or manually entered by users. The log includes information about these events, such as the type of event, details, who it was created by, and its priority. By default, events appear in the list in reverse chronological order.

eventlog.png

Additionally, from anywhere on the dashboard, you can view a scrolling record of events, as they are created, in the Recent Events ticker at the bottom of the page.

Types

The Event Log documents these types of events.

Event

Type

Description

Examples include changes to

Change Location

Candidate Response

System-generated

Response to incident notification by an ICS Chart position candidate. 

  • Availability

  • Location

  • Contact methods

  • Mobile

  • Contacts

  • ICS Chart

Candidate Update

System-generated

Update to candidate assignment or availability. 

Position assignments

  • Contacts

  • ICS Chart

Decision Made

User entered

Indicates a significant decision was made related to the incident.

Tactical approach

  • Summary

  • Objectives

  • Map

Incident Update

System-generated

Changes to the primary incident details.

  • Escalation

  • Incident Description

  • Incident Mission

Summary

Major Event

User entered

Indicates the occurrence of a significant change related to the incident.

  • Tactical approach

  • Case development or progress

  • Summary

  • Objectives

  • Map

Notification

User entered

Notification sent through various channels to users, contacts, or other relevant people.

--

  • Messages

  • Objectives

Objective Update

System-generated

Changes to an objective.

  • Status change

  • Added objective

  • Comment

Objectives

Operational Period Update

System-generated

Change of the current operational period.

Active period

Summary

Other/Misc

User entered

Indicates some type of event or change occurred that should be documented.

Physical or verbal events that are important

--

Position Update

System-generated

Changes to a position on the ICS Chart.

  • Position activation

  • Position assignment

  • Assignment changes 

ICS Chart

Process Improvement

User entered

Ideas or suggestions to improve future response efforts.

--

 

--

Notification and Response Status

To obtain the latest information on a notification, point to the appropriate Notification log entry. A pop-up window opens showing the candidate's availability and location. If a voice notification was sent to the candidate, this window shows its status. In the following example, the candidate has not yet responded to the availability request. After they respond to the notification, the pop-up window only shows the candidate's availability and location.

eventlogtooltipnotification.png

View Options

You have the following options to change the event log view or move to another tab:

  • View by Position or All – When you first open the Event Log tab, the view shows events associated with your ICS position. Use the Positions field at the top of the tab to view log entries for all positions or for another position. By default, the log shows the first part of the entry's details. To see a single entry's entire description, point to its Details. In addition, you can view the entire set of details for all entries by selecting the Expand text check box.

  • Filter Log Entries – You can filter the type of log entries you are viewing using the Change Filter feature. By default, the log shows all entries. Click this link and select the types of entries you want to view. For example, you can choose to view all candidate responses, manually entered events, messages posted, updates to objectives, process improvement items, or a combination of these options.
    eventlogfilterbox.png

  • View the Associated Element – For certain types of events, the detail includes a link to the associated element within the Incident Dashboard. For example, an event indicates that a location was added or changed. The event Type is a ink to the Map tab where the addition or change was made. Click the link to go directly to that tab.

Actions

You can take the following actions from this tab:

  • Add a Log Entry – From this tab, add an entry by clicking Add Log Entry and entering the details. In addition, from any tab within the incident dashboard you can use the link in the upper right corner of the upper pane to create a log entry.
  • Edit a Log Entry – You can edit entries you have entered manually while the incident is active. The system tracks and records the history of all changes. Editing an entry does not generate a notification to participants or other users. You cannot edit another user's entries, any entry after the incident is ended, or any system-generated entries.
  • Save and Add Multiple Entries – The Add Log Entry window includes the Save and Add button. This helps you quickly add multiple entries in a row without having to click the Add Log Entry button again to re-open the window.
  • Add Improvement Items – Users may come across areas or opportunities where they feel response or the command plan can be improved. They can quickly add Process Improvement to the log that can then be reviewed and, potentially, addressed after the incident.

Additional Information

Note the following about the log and event entries:

  • The most recent significant events appear in the Recent Events ticker at the bottom of the dashboard.
  • Events that have been given a High priority are color coded pink/red to draw special attention to them. When one of these events occurs, the system also emits an audible alert.
  • The log includes automatically generated events. Examples: notifying a contact in the depth chart that an incident is occurring; assigning a contact to a position; sending a message
  • Users can also manually create events to add to the log.
  • Users can enter comments associated with an event.
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