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Permissions

In eICS, contacts must be assigned a role for each facility to which they have access. Roles determine the permissions contacts have and permissions govern access to the system and, for those that have access, the level of tasks the contact can perform. Available roles include: Domain Administrator, Facility Administrator, Facility Staff, Facility Staff Limited, and External Contact.

When an incident occurs, another set of roles (positions) and permissions apply. In general, Facility Administrators and Staff take on ICS positions, acting as command staff, section chiefs, specialists, members of the labor pool, and so forth. As such, it is their incident position that governs their access and permissions during the incident.

The same can be true for External Contacts. If an External Contact is asked to participate in an incident, this individual can access the incident dashboard during the incident and add to or make changes according to the permissions associated with their position.

Permissions by Feature

This table provides examples of common tasks or permissions and summarizes the ability of contact roles to perform the tasks.

Permission

Rights

External Contact

Facility Staff Limited

Facility Staff

Facility Admin

Domain Admin

Log In

Log in to eICS.

X*

X

X

X

X

Manage Personal Contact Information

Manage their own profile, including personal contact information, passwords, and security questions.

X*

X

X

X

X

View Facility Plan

View a facility's plan, contacts, and library.

 

X

X

X

X

Manage Incidents

Create, Escalate, End and Close Incidents

 

 

X

X

X

Administer Facility

Perform administrative tasks for a facility, such as managing contacts, the ICS plan, and library.

 

 

 

X

X

View Domain Plan

View a domain-level plan, library documents, and incident response guides, including performance objectives.

 

 

X

X

X

Copy Domain Plan

Copy a domain-level plan to start a new facility-level plan.

 

 

 

X

X

Administer Domain

Perform administrative tasks for the domain and its facilities, such as adding and editing facilities, assigning facilities to health system, managing domain-level users, and managing the facility plan template.

 

 

 

 

X

*Only applicable if the contact has access to eICS with an assigned username and password.

Note: An administrator has access to users in another facility or domain as long as the user for whom they are searching is in a health system associated with the administrator's facility.

Permissions by Incident

This table demonstrates user access and permissions during an active incident.

Permission Rights External Contact Facility Staff Limited Facility Staff Facility Admin Domain Admin

Start an incident

Start an incident at the facility.

 

 

X

X

X

View an incident

View all details of an incident for a facility. 

X*

X

X

X

X

Update an incident

Add, edit, or delete details for an incident at their facility, change the operational period for an incident.

X+

X

X

X

X

End an incident

End an active incident.

X^

X^

X^

X

X

Close an incident

Close an incident that has ended and update details for a closed incident.

 

 

 

X

X

Report on In Progress and Ended incidents

Generate reports on an incident that is In Progress or Ended.

 

X

X

X

X

Report on Closed incidents

Generate reports on an incident that is Closed.

 

 

 

X

X

*External Contacts that are position candidates in the depth chart are automatically granted View rights for an active incident.

+Only applicable if the contact has access to eICS and has been assigned an ICS position for the incident.

^Only applicable if the contact has been assigned the Incident Commander position for the incident.

Library Access

When an administrator creates a facility, a library is automatically created for it based on the domain-level library. In addition, when an incident is created, a copy of the facility's library is created for the incident and is available from the incident's dashboard.

This table lists library-related access by role.

Role Access

Domain Administrator

Domain library: Add, edit, delete items; view versions; open items; override checkouts

Active and ended incident library: Full access to folders and files

Closed incident library: View access to folders and files

Facility Administrator

Domain library: View

Library for their facility: Add, edit, delete items; view versions; open items; override checkouts

Active and inactive (ended and closed) incident library for their facility: Add, edit, delete items

Facility Staff

Library for their facility: View

For any incident in which the staff member participated:

  • Active incident library: Add, edit, delete items

  • Ended incident library: Add, edit, delete items

  • Closed incident library: View

Facility Staff Limited

Library for their facility: View

For any incident in which the staff member participated:

  • Active incident library: Add, edit, delete items

  • Ended incident library: Add, edit, delete items

  • Closed incident library: View

External Contact

If granted permission to use eICS, for any incident in which this contact is or was involved:

  • Active incident library: View

  • Inactive incident (ended and closed) library: No access

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Last modified
08:05, 25 Apr 2017

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