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Look Up a Patient by Driver License

There are several ways to look up a patient within TripTix. The advantage to looking up a patient is that, by doing so, certain fields automatically populate. With less information to input, the medic saves valuable time. Furthermore, with the automatic population of specific patient demographic information fields, the chance for errors is decreased.

You can look up a patient in several ways: by full name and date of birth, by social security number, and by driver license number. No matter which method you use to look up a patient, the Address, DOB, SSN, and Phone fields may automatically populate. For repeat patients, the Gender, Ethnicity, History, Medications, Allergies, and Insurance fields are among those that may also be automatically completed based on previous run records.

To look up a patient by driver license in Windows

Note: The results for DL lookup are not available in every state and information received may not be current.

  1. In the side navigation of an open run record, tap Patient. The section expands to show the available subsections.

    TTWin_patientpage.png

  2. If not already selected, tap Identity.

  3. If your device has an external scanner, skip steps 4-5 and scan the 2-D barcode on the patient's driver license after tapping the Barcode Scan button.

  4. If you do not have a scanner, tap in the State field and select the state in which the driver license was issued.

  5. In the field below State, enter the patient's driver license number, including all letters and hyphens.

  6. Tap the Driver License Lookup button.

  7. In the results window that opens, select the most accurate record from the list.

  8. Tap Verify With Patient.

  9. In the Confirm Details window, verify that the individual you selected is your patient.

  10. If the individual is your patient, tap Confirm.

Tip: If this is the incorrect patient, tap Back to Results and select a different individual from the results list.

To look up a patient by driver license in Web

Tip: If Department Sharing is enabled for your department, you may also get search results from other departments. However, you can only see PDFs created by your own department.

  1. In the side navigation of an open run record, click Patient. The Identity subsection is displayed.

    patient_section.png

  2. For Driver License, select the state in which the driver license was issued.

  3. In the field to the right of the State drop-down list, enter the patient's driver license number, including all letters and hyphens.

  4. To the right of the number field, click the search button.

  5. In the results window that opens, select the most accurate record from the list.
    PatientLookup2.png

  6. Click Verify with Patient. After verifying the patient's identity, you can view the patient's five most recent ePCRs in PDF format.

  7. In the Confirm Details window, verify that the individual you selected is your patient.

  8. If the individual is your patient, click Confirm.

Tip: If this is the incorrect patient, click Back to Results and select a different individual from the results list.

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