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Hardware Requirements

The installation of TripTix® Windows is a two-step process that involves installing the application and then activating it. Even before these steps, however, you must ensure your device meets both hardware and software requirements.

Tip: If you encounter problems installing TripTix Windows, contact Support. Email us about non-urgent issues at support@intermedix.com, or call us at 888-735-9559 for immediate assistance.


For installation to occur without error, your device must have, at a minimum, the following:

  • iCore 5 Processor

  • 4 GB of RAM

  • 10 GB of free Hard Disk Space

  • Microsoft® Windows® 7 32 Bit Professional Edition or later

  • Internet Connectivity:

    • DSL or greater connectivity for office-based use

    • 3G connectivity or greater for mobile use if the device is capable


For the best performance of your TripTix Windows solution, the following hardware is strongly recommended:

  • 8 GB of RAM

  • Microsoft Windows 7 64 Bit Professional Edition or later

  • Internet Explorer® 11 or later

  • Internet Connectivity:

    • Broadband (Cable) Internet access for office-based use

    • 4G connectivity or greater for mobile use on capable devices

Additional Recommendations

Although not required, it is recommended that your device have a dual touch screen. With a dual touch screen, you can take advantage of the touch options, signature capture capabilities, and handwriting recognition features that TripTix Windows offers. If your device does not possess a dual touch screen, you can still perform the majority of these functions using the keyboard or mouse.

Additionally, for optimal presentation, it is recommended that you install TripTix Windows on a device capable of an XGA 1024 x 768 screen resolution.


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