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Create a Status Reason

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Depending on your role, you may be able to create and maintain status reasons. Status types and statuses can include a set of reasons from which the user can (or must) choose.

To create a status reason
  1. From any page, open the Setup menu in the main navigation bar and click Status Reasons. The Status Reason List opens.

  2. Click Create Status Reason. The Create Status Reason page opens.

  3. In Name, enter the name of the reason.

  4. In Definition, enter the definition.

  5. In Abbreviation, enter an abbreviation.

Tip: Abbreviations may be used in text notifications and reports.

  1. Do one of the following:

  • Select the Options check box to include the reason in the status comment.

  • Clear the Options check box to exclude the reason from the comment.

  1. Click Save.

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