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Manage Agencies

This section fulfills the dAgency Grouping NEMSIS requirement. For more information, see the NEMSIS Data Dictionary.

To manage agency information
  1. From any page, go to Administration: Departments. The Departments page opens.

  2. Locate the appropriate agency and click its corresponding View Demographics link.

  3. In the left sidebar, click the Agency tab.


  4. Complete the agency fields, providing the correct demographics for the department.

  5. Click Save.

Agency Fields

The Agency tab contains five sections: General Information, Services, Service Groups, Calendar Year Statistics, and Other.

Important: Make sure you have verified all information before you enter it. Do not use placeholder text; incorrect information results in system dysfunction.

General Information

Agency ID
ID for the department.

Note: You must enter the correct ID number for the department to function properly.

Agency Number
The department number.

Note: You must enter the correct number for the department to function properly.

Agency State
State the department resides in.

Agency Name
Name of the department.

Organization Status
Status of the department: Volunteer, Non-Volunteer, or Mixed.

Organization Type
Type of organization that most closely applies to the department: Community, Fire Department, Governmental, Hospital, Private, or Tribal.

Tax Status
The department's tax status.


Primary Type of Service
Primary type of service the department offers.

Level of Service
Highest level of service the department offers.

Other Types of Service
Any other types of service the department offers.

Tip: Use the plus icon to add more than one type of service.

Service Groups

If necessary, add service groups belonging to the department.

Click Add Service Group and select the state, county, ZIP code, and census tract information for the group.

Calendar Year Statistics

To document statistics for additional years, click Add Year. To edit year statistics in the table, click the number link in the Year column.

Note: This area automatically shows statistics for the department based on a single calendar year.


National Provider ID
The National Provider ID number.

Fire Department ID
If you selected Fire Department for Organization Type, enter the ID number of the fire department.

Agency Time Zone
Time zone the department operates within.

Important: A run record cannot be created for a department unless a time zone is selected.

Daylight Savings Time
Indicate whether the state in which the department resides uses Daylight Savings Time.


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